Manual Authorization

Manual Authorization

You have most likely reached this page because your order with CCNow requires a manual authorization in order to verify that you are the cardholder and authorized the charge. This is to protect against unauthorized use of your credit or debit card.

Some of the reasons why this is sometimes necessary are:

  • Your billing address could not be electronically verified (for example, if your credit card company does not maintain an address verification database); or
  • You are requesting delivery to a different country than your billing address indicates; or
  • Additional security measures are required, either by the product type, the total dollar amount, or other risk factors.

Your credit or debit card has not yet been billed. Please supply the following materials together on a single sheet of paper to CCNow within 30 days, and we will process your order:

  1. A scan/photocopy of the cardholder's valid government-issued ID (please write 'For CCNow Use Only' across the photo).
  2. The CCNow order number(s).
  3. The card owner's signature as it appears on the back of the card used.
  4. IMPORTANT NOTE: Please do NOT send copies of credit or debit cards to us.

The fastest and preferred method to send us these materials is by fax or email attachment (Max 10Mb) to:

Fax: 1 866 586 3743 - Attn: Manauth
OR
Email: manual@ccnow.com - Subj: Manauth

Materials can also be mailed to:

CCNow
Attn: Manauth
333 Washington Ave N, Ste 300
Minneapolis, MN 55401 USA

If you have further questions about this process, please contact us. Thank you.